Darlene Lang
Business Development Manager - Idaho
Summary of Qualifications
After collaborating with Charter Construction on multiple water, fire, and construction defect projects for fifteen years, Darlene Lang was well acquainted with the superior level of work Charter delivers on every project. She was also a big fan of the company’s family-like environment, which she felt included in even in her role as a subcontractor. When she was recruited for a dual Project Management/Business Development position at Charter, Darlene accepted the position immediately. Today she utilizes her 25 years of construction, management, and business development experience while working with clients in the greater Boise, Idaho area.
Darlene got her start in construction helping her father “spot nails” and move sheetrock for his drywall business in Alaska where she grew up. After her high school graduation, she relocated to the Seattle area and accepted a position working for Westcoast Painting. There, she learned how to estimate paint and drywall jobs, conducted job site inspections to gather data for estimates, and managed all of her own projects. She also took on a business development role.
In her subsequent positions for Seattle area restoration businesses, including ServPro and Superior Cleaning and Restoration, Darlene continued to grow her skills in business development and project management. Notably, she leveraged industry and market trends to shape consultative approaches, customized valuable solutions, and drove up growth and profitability for her employers. She is adept at building and maintaining key business partnerships with condo associations, homeowner associations, general contractors, insurance adjusters, and subcontractors in multiple industries. By recognizing and capitalizing on appropriate business opportunities when they arise, Darelene has been able to consistently increase her employers’ bottom line.
After moving to Boise to start her new role with Charter, Darlene adapted to her dual role with ease by drawing on her extensive background. Today she conducts job site visits, manages her crew’s scope of work, troubleshoots issues before they can negatively impact projects’ timelines or deadlines, and negotiates and manages change orders. Maintaining open channels of communication is a key element of Darelene’s project management work. She regularly communicates with her team, clients, subcontractors, engineers, and architects using a wide variety of communication methods.
In addition to working with various management companies to build mutually beneficial relationships, Darlene conducts educational seminars and generates marketing solutions to reach new clients. She credits her ability to prioritize tasks and excellent organizational abilities with helping her and her team meet or exceed deadlines while maintaining budgets. In her short time working in Boise, Darlene had developed new partnerships with various skilled subcontractors and vendors, as well as introducing Charter to large commercial management companies that have subsequently requested estimates for upcoming projects. Darlene believes in maximizing her team’s collective intelligence and she maintains an open dialogue with her team when it comes to creating effective solutions and strategies.