The Do's and Don'ts of Fire Damage Claims
In continuing our ongoing series of the Disaster Dos-and-Don'ts, we'll be providing insights of proper steps to follow in the event of fire.

Like some floods, fires can be a very traumatic experience with stress and turmoil lasting months or years after the incident. Not only could injuries have been suffered, but the damage to your home and property can include burns, soot, smoke and even water damage - which can feel like an eternity to get back to normal.

While these times are always stressful, having a plan and knowing what to do in the situation can make a world of difference.

The Do’s and Don’ts of Water Damage Claims
Damage to your property is not only financially straining, but emotionally taxing as well. Having a plan and knowing the proper steps of filing and dealing with a claim beforehand, can help make the process of getting your life back to normal a whole lot easier. To help, we’ll be outlining the do’s and don’ts of various claims in a new blog series.

To kick things off, we’ll be taking a look at one of the most common claims in the Pacific Northwest – Water Damage.

Building Safely--The True Measure of Success
With this email/blog we look at the topic of safety based on expert insight from one of our team members, Elske Finnoe, who serves as our Charter Safety Director.  

Elske has done an exceptional job in overseeing our safety program.  She provides strong leadership every day and is unwavering in her commitment to keeping our employees and clients safe.  The article below is based on her many years of successful work in the construction safety arena. 

Peter Saladino, President, Charter Construction

Building a Winner - Extraordinary Projects
Over the years I have had the privilege to work on many projects with our Charter team. Each project has its own way of bringing a great deal of satisfaction both to our team as well as to our many satisfied customers.

Spaghetti, Showers and Interior Moisture Management
Water on your interior window sill is not always a sign of water intrusion originating from the exterior side of your home.  Sometimes, condensation on your windows is the direct result of moisture that is generated from inside the home

Within every home there are many interior sources of water vapor. These sources include toilets, sinks, showers, baths, dishwashers, people, pets, cooking (especially when steaming or boiling food), as well as washers and dryers.  When this vapor comes in contact with cooler services such as window glazing, it condenses. 

Over the decades, increased energy-efficiency codes have led to “tighter” homes that, when not properly designed, can lead to excess moisture vapor inside the home and increased condensation.

The 6 Keys to Responding to Emergency Water Leaks
Damage to your home caused by water leaks can be one of the more devastating things one experiences. Clearly, the ideal scenario is to prevent this from occurring in the first place – a topic we have discussed at some length on previous email articles.

That said, sometimes the undesirable and unexpected happens. So, when a pipe breaks or another event occurs that causes water to be released where it doesn’t belong, it is essential to know how to respond.

Custom Homes - Winter's Fast Approach
Here in the Pacific Northwest winter can arrive with little notice and usher in freezing temperatures that can adversely affect our homes.  

In the interest of creating a starting point for homeowner preparation, we are providing a short checklist of key points to remember as we quickly approach the colder season.

Custom Homes - “Buba’s Corner”
Our Custom Homes Division is privileged to build extraordinary projects for discriminating clients who have a specific vision for their home, as well as an exceptional eye for high quality.

This week, John Ellertson, our Custom Home Manager reflects on his team and the nature of their approach to meeting the high standards he sets – and often exceeds – when serving our customers.

Can You Really Keep 344 Clients Happy? A day in the life of a Resident Liaison.
In this newsletter, we provide insights that our own Lisa Foster has gleaned from her many successful years as our Lead Resident Liaison for Charter Construction.


Ten Things I’ve Learned as An Award-Winning Superintendent: Part 2
Note from Peter Saladino, President: With this last email/blog series we have provided video testimonies from both a commercial project developer and a custom homeowner served by our Charter team. Based on expert insight from Ed Coke, one of our team members who has been recognized as an award-winning superintendent, we also previously provided the first five of his ten insights. In this final installment of this series, we provide the last five insights that Ed has gleaned from his years of successful leadership.


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